Skip to main content
ZETUP PRO Corporate Services
Glossary

Dubai & UAE Business Setup Glossary

Clear, plain-language definitions of every term, acronym, and government body you'll encounter setting up or running a business in Dubai. Written for humans, not bureaucrats. 66 terms and growing.

Concepts

Attestation

Also known as: Document Attestation, Legalisation, Document Legalisation

Attestation is the multi-step certification chain that makes a document from one country legally recognised in another. For the UAE it typically ends with a stamp from the UAE Ministry of Foreign Affairs.

Change of Status

Also known as: Status Change, In-Country Status Adjustment, Visa Status Change

Change of status is the in-country procedure that converts a person's visa type without leaving the UAE — for example moving from a tourist or visit visa onto an entry permit for residency.

Corporate Tax Registration

Also known as: CT Registration, FTA Corporate Tax Registration, Corporate Tax Registration UAE

Corporate tax registration is the mandatory process of registering a UAE business with the Federal Tax Authority (FTA) for corporate tax and obtaining a Tax Registration Number — required even for free-zone companies and businesses that will pay 0%.

Dual Licence

Also known as: Dual License, Free Zone Mainland Dual Licence

A dual licence lets a free-zone company also hold a mainland licence under a partnership between a free zone and the local economic department, so it can operate in both markets without forming a separate mainland entity.

Economic Substance Regulations (ESR)

Also known as: ESR, Economic Substance Requirements

Economic Substance Regulations require UAE companies carrying on certain 'relevant activities' to demonstrate real economic presence in the UAE — actual staff, expenditure, and decision-making — and to file annual notifications and reports.

Emiratisation

Also known as: Tawteen, Emiratization, UAE Nationalisation

Emiratisation is the UAE government policy of progressively raising the share of UAE-national employees at private-sector companies. Companies with 50+ employees must reach 10% Emirati skilled workforce by December 2026 or face AED 9,000 monthly fines per missing role.

Flexi-Desk

Also known as: Flexi Desk, Smart Office, Hot Desk, Shared Desk

A flexi-desk is a shared or part-time workspace in a free zone that satisfies a company's office requirement at low cost. It provides a registered business address and is the cheapest premises option for small free-zone companies.

Free Zone

Also known as: Free Trade Zone, DMCC, JAFZA, Dubai South

A free zone is a special UAE jurisdiction administered by its own authority, offering 100% foreign ownership, simplified company formation, and corporate-tax incentives — but with restrictions on direct trade with the UAE mainland market.

goAML

Also known as: UAE FIU goAML, Anti-Money Laundering Reporting

goAML is the UAE Financial Intelligence Unit's mandatory anti-money-laundering reporting platform. Designated non-financial businesses (real-estate brokers, lawyers, accountants, gold dealers, corporate-services firms) must register and file Suspicious Transaction Reports through goAML.

ILOE (Unemployment Insurance)

Also known as: Involuntary Loss of Employment, unemployment insurance

ILOE (Involuntary Loss of Employment) is the UAE's mandatory unemployment-insurance scheme. Most private-sector and federal employees must subscribe and pay a small monthly premium; if they lose their job involuntarily, they receive cash compensation for a limited period.

Local Service Agent (LSA)

Also known as: LSA, National Service Agent, Local Sponsor (professional)

A Local Service Agent is a UAE national appointed by a foreign-owned professional mainland company to liaise with government departments. The LSA holds no shares and no ownership — they are paid an annual fee and have no claim on the business.

Mainland Company

Also known as: LLC, Onshore Company, DET Mainland

A mainland company is a UAE entity licensed by the local emirate's economic authority (DET in Dubai). Mainland licences allow trade anywhere in the UAE without restrictions and, since 2021, full 100% foreign ownership for most activities.

Medical Fitness Test

Also known as: Medical Fitness Screening, Residency Medical Test, DHA Medical

The medical fitness test is the mandatory health screening every UAE residency-visa applicant aged 18 or over must pass. It screens for specific communicable diseases at a government-approved centre and is a prerequisite for the residency-visa stamp and Emirates ID.

MOFA Attestation

Also known as: MOFAIC Attestation, UAE Foreign Affairs Attestation

MOFA Attestation is the UAE Ministry of Foreign Affairs' authentication step that makes a foreign document legally usable in the UAE. It's required for educational certificates, marriage certificates, commercial documents, and many corporate filings.

PRO Services

Also known as: Public Relations Officer Services, Government Liaison Services

PRO services are professional government-liaison services that handle visa processing, trade-licence renewals, labour-card transactions, document attestation, and any other government touchpoint that a UAE company needs to operate.

Small Business Relief (SBR)

Also known as: SBR, Corporate Tax Small Business Relief

Small Business Relief is a UAE corporate-tax election that lets resident businesses with revenue under AED 3 million be treated as having no taxable income, removing their corporate-tax liability while the relief remains in force.

UAE Corporate Tax

Also known as: CT, 9% Corporate Tax

UAE Corporate Tax is the 9% federal tax on net taxable income above AED 375,000 introduced in June 2023. Every UAE company — including freelancers and free-zone entities — must register with the FTA and file annually, even if loss-making.

UAE Pass

Also known as: UAEPASS, national digital identity

UAE Pass is the country's national digital identity and signature app. It lets residents and companies log in to government services, sign documents digitally, and retrieve official documents across federal and Dubai portals — increasingly the default login for business-setup, tax, and PRO transactions.

Ultimate Beneficial Owner (UBO)

Also known as: UBO, Beneficial Owner, Real Beneficiary

The Ultimate Beneficial Owner is the natural person who ultimately owns or controls a company — typically holding 25% or more of shares or voting rights. UAE companies must identify their UBOs and maintain a register with the licensing authority.

VAT (Value Added Tax)

Also known as: UAE VAT, Sales Tax

VAT is the 5% consumption tax applied to most goods and services in the UAE since January 2018. Companies with annual taxable turnover above AED 375,000 must register with the FTA, charge VAT to customers, and file quarterly returns.

Wage Protection System (WPS)

Also known as: WPS UAE, MOHRE Wage Protection

The Wage Protection System (WPS) is the mandatory salary-payment monitoring scheme run by MOHRE and the Central Bank. Every UAE private-sector employer must pay employees through the WPS or face fines and visa suspensions.

Government Bodies

DET (Dubai Department of Economy and Tourism)

Also known as: DED, Dubai DED, Department of Economic Development

DET — formerly DED — is the Dubai government department that issues mainland trade licences, regulates business activities, and operates the commercial registry for Dubai mainland companies.

Dubai Chamber of Commerce

Also known as: DCCI, Dubai Chamber

Dubai Chamber of Commerce (formerly DCCI) is the membership body every Dubai mainland company automatically joins on licensing. Chamber membership is part of the annual trade-licence cost, and the Chamber issues certificates of origin and attestation services used in export and trade.

Dubai Customs

Also known as: Customs code

Dubai Customs administers import, export, and re-export in Dubai. Any company trading physical goods needs a customs client code (importer/exporter registration) linked to its trade licence, and pays applicable customs duty (commonly 5% on most goods).

Dubai Health Authority (DHA)

Also known as: DHA, Dubai Health Authority

The Dubai Health Authority (DHA) regulates healthcare in Dubai — it licenses clinics, hospitals, pharmacies, and medical practitioners, and operates the medical fitness centres used for residency visas. Healthcare businesses need DHA facility and practitioner licences on top of the DET trade licence.

Dubai Land Department (DLD)

Also known as: DLD, Dubai Land Department

The Dubai Land Department (DLD) is the government authority that registers and regulates all real estate in Dubai — property ownership, sales, mortgages, and rental contracts (through Ejari). It also issues title deeds and the property valuations used for Golden Visa eligibility.

Dubai Municipality (DM)

Also known as: DM, Baladiya

Dubai Municipality (DM) is the civic authority responsible for public health, food safety, building permits, and environmental standards in Dubai. Food, construction, and premises-based businesses need DM approvals — such as the food establishment permit — alongside the DET trade licence.

FTA (Federal Tax Authority)

Also known as: UAE FTA

The FTA — Federal Tax Authority — is the UAE federal authority that administers VAT, corporate tax, excise tax, and the EmaraTax filing portal. Every UAE company that's registered for any tax interacts with the FTA.

GDRFA

Also known as: GDRFA Dubai, Immigration Department, DNRD

GDRFA — General Directorate of Residency and Foreign Affairs — is the Dubai immigration authority responsible for residency visas, entry permits, Emirates ID issuance, and border control for the emirate.

ICP (Federal Authority for Identity, Citizenship, Customs and Ports Security)

Also known as: ICA, Federal Authority for Identity

ICP is the UAE federal authority that issues Emirates IDs, manages residency visas in some emirates, oversees passport and citizenship matters, and runs the federal e-services portal for residency-related transactions.

KHDA

Also known as: Knowledge and Human Development Authority, KHDA

KHDA — the Knowledge and Human Development Authority — is the Dubai regulator for private education and training: schools, nurseries, universities, and training institutes. Education-sector businesses need KHDA permits and approvals in addition to the DET trade licence.

MOHRE

Also known as: Ministry of Labour, MoHRE, MOL

MOHRE — the Ministry of Human Resources and Emiratisation — is the federal UAE authority that regulates labour relations, work permits, employment contracts, the Wage Protection System, and Emiratisation quotas.

Nafis

Also known as: Nafis programme, Emirati Talent Council

Nafis is the UAE federal programme that supports Emiratisation — salary top-ups paid to Emirati private-sector employees, child allowances, training support, and pension contributions.

RERA

Also known as: Real Estate Regulatory Agency, RERA

RERA — the Real Estate Regulatory Agency — is the regulatory arm of the Dubai Land Department. It licenses real-estate brokers and developers, regulates landlord–tenant relationships (including the RERA rental index and rent-increase caps), and oversees owners' associations.

SIRA

Also known as: Security Industry Regulatory Agency, SIRA

SIRA — the Security Industry Regulatory Agency — is the Dubai authority that licenses and regulates the private security sector: security companies, guards, CCTV and alarm installers, and cash-in-transit. Businesses in security-related activities need SIRA approval alongside the DET trade licence.

Trakhees

Also known as: Trakhees PCFC, Ports Customs and Free Zone Corporation

Trakhees is the regulatory and licensing arm of the Ports, Customs and Free Zone Corporation (PCFC). It issues commercial, industrial, and professional licences plus building and health-and-safety permits for businesses in Dubai World zones such as Jebel Ali, Palm Jumeirah, and Dubai Maritime City.

VARA

Also known as: Virtual Assets Regulatory Authority, VARA

VARA — the Virtual Assets Regulatory Authority — is Dubai's regulator for virtual assets and crypto activities, established in 2022. Companies dealing in crypto exchange, custody, broker-dealer, or virtual-asset services in Dubai (outside the DIFC) need a VARA licence on top of a commercial licence.

Service Centres

Amer

Also known as: Amer center, GDRFA Amer, Dubai Amer

Amer is the GDRFA-authorised service-centre network in Dubai that processes residency, visa, and Emirates ID transactions for sponsors, employees, dependents, and investors.

Basher

Also known as: Basher platform

Basher is the UAE's unified digital company-registration platform. It links the federal Ministry of Economy, Dubai's DET, and participating free zones so eligible entrepreneurs can register a company and obtain a trade licence online in minutes, without visiting a service centre.

EmaraTax

Also known as: FTA EmaraTax, FTA Portal

EmaraTax is the Federal Tax Authority's online portal where UAE companies register for VAT and corporate tax, file returns, pay liabilities, and manage their tax records.

TADBEER

Also known as: MOHRE TADBEER, Domestic Worker Service Centre

TADBEER is the MOHRE-authorised service centre network in the UAE for domestic-worker recruitment, contracts, and visa processing — separate from the Tasheel network used for company-employee paperwork.

Tasheel

Also known as: Tas-heel, Tasheel center, MOHRE Tasheel

Tasheel is the network of MOHRE-authorised service centres in the UAE that processes labour-related transactions on behalf of employers — work permits, employment visa applications, contract attestation, and Wage Protection System registrations.

Tawjeeh

Also known as: MOHRE Tawjeeh, Pre-Employment Orientation

Tawjeeh is MOHRE's mandatory pre-employment orientation and training centre network. New employees in the UAE — particularly blue-collar workers — must complete Tawjeeh-administered orientation before their employment contract is finalised.

Documents & IDs

Bank Comfort Letter

Also known as: Bank Reference Letter, Comfort Letter, Bank Confirmation Letter

A bank comfort letter is a document a bank issues confirming an applicant's relationship, standing, or account status. In UAE company setup it is often requested to support corporate bank-account opening or visa and licensing applications.

Certificate of Incorporation

Also known as: Incorporation Certificate, Certificate of Formation, Certificate of Registration

A certificate of incorporation is the official document confirming that a company has been legally formed and registered in the UAE. Issued by the licensing authority, it evidences the entity's existence, name, and registration number.

Ejari

Also known as: Ejari registration, DLD Ejari

Ejari is the Dubai Land Department's mandatory tenancy registration system. Every residential or commercial lease in Dubai must be registered on Ejari for the contract to be legally enforceable and for the tenant to access utilities, visas, and DEWA.

Emirates ID

Also known as: EID, ID card, Emirati ID

The Emirates ID is the mandatory identity card issued by ICP to every UAE resident. It carries a unique 15-digit number and is required for almost every government service, banking transaction, and tenancy contract.

Entry Permit

Also known as: Pink Visa, e-Visa, Visa to Enter

An entry permit is the short-term electronic authorisation that lets a person legally enter the UAE to begin a residency process. It is issued before the residency visa is stamped and is usually valid for 60 days from issue.

Establishment Card

Also known as: Establishment Card MOHRE, Labour Establishment Card

The Establishment Card is the master file MOHRE keeps on every UAE company that employs workers. Its number is required to issue work permits, register on the Wage Protection System, and submit any labour transaction.

Freelance Permit

Also known as: Freelancer Licence, Self-Employment Permit, Freelance Visa Permit

A freelance permit is a licence that lets an individual work independently in the UAE under their own name, without setting up a full company. It is issued by several free zones and by MOHRE, and can support a self-sponsored residency visa.

Immigration Card (Establishment Card)

Also known as: establishment immigration card, GDRFA establishment card

The immigration card (also called the establishment immigration card) is the GDRFA file that registers a company with Dubai immigration. It is required before a company can sponsor any residence visa, and is separate from the MOHRE establishment card.

Initial Approval

Also known as: Preliminary Approval, Initial Approval Certificate, DET Initial Approval

Initial approval is the licensing authority's preliminary consent to a proposed company — confirming the activity and shareholders are acceptable in principle, so the founder can proceed to MOA notarisation, leasing, and final licence issuance.

Instant Licence

Also known as: Instant License, Same-Day Licence, DET Instant Licence

An instant licence is a trade licence issued on the same day, without an immediate office-lease requirement, for selected low-risk activities. It lets founders start a Dubai company quickly and arrange premises within a grace period.

Labour Card

Also known as: Work Permit Card, MOHRE Card

The Labour Card (also called a work permit card) is the employee-side document issued by MOHRE that legally entitles a person to work for a specific UAE employer in a specific role.

Memorandum of Association (MOA)

Also known as: MOA, MOU, Company Constitution, Articles of Association

The Memorandum of Association (MOA) is the founding legal document of a UAE company. It sets out the shareholders, their share split, the company's activities, capital, and management structure, and must be notarised for mainland entities.

No Objection Certificate (NOC)

Also known as: NOC, Letter of No Objection

A No Objection Certificate is a formal letter from an employer, sponsor, or authority stating it does not object to a specific action — such as a worker taking a second job, a dependent working, or a person changing visa status.

Occupational Health Card

Also known as: food handler card, health card

An occupational health card is the mandatory health clearance every food handler in Dubai must hold. Issued after a Dubai Municipality health check, it is required for anyone preparing or serving food and is renewed annually.

Power of Attorney (POA)

Also known as: POA, Notarised POA, Wakala

A Power of Attorney is a notarised legal document that authorises one person to act on another's behalf in the UAE — signing contracts, opening bank accounts, or completing government transactions without the principal being physically present.

Share Certificate

Also known as: Certificate of Shares, Membership Certificate

A share certificate is the official document proving a person or entity owns a stated number of shares in a UAE company. It evidences ownership and is often required by banks, investors, and authorities alongside the trade licence and MOA.

Trade Licence

Also known as: Trade License, Commercial Licence, DET Licence

A trade licence is the official permit issued by DET (for mainland) or a free-zone authority that allows a company to legally conduct business activities in Dubai. It must be renewed annually and lists every approved activity.

Trade Name Reservation

Also known as: Name Reservation, Trade Name Approval, Company Name Reservation

Trade name reservation is the step that secures a company's chosen name with the licensing authority before formation continues. The name is checked against rules and existing registrations, then held for the applicant for a fixed period.

Need help navigating Dubai's bureaucracy?

We deal with Tasheel, Amer, MOHRE, GDRFA, DET, and the FTA every single day on behalf of our clients. Book a free 30-minute PRO Health Check.

Book a Free PRO Health Check
CallWhatsAppFree Check