MOHRE Enquiry Services (2026): How to Check Your Application, Work Permit and Contract Status

MOHRE's enquiry services let employers, employees and PROs check a transaction, a work permit, a contract or a company file without visiting a service centre. Most of them sit on one public portal, inquiry.mohre.gov.ae. This guide maps what is on it, what each check asks you to enter, and where to go when a status stalls — read from MOHRE's portal and service pages on 25 October 2026.

How to check your MOHRE application status

Quick answer: open MOHRE's inquiry portal at inquiry.mohre.gov.ae, choose Inquiry Services → Application Status, and enter the Transaction No and the captcha. MOHRE describes the service as one "to track the status of the transactions submitted to the ministry by the customers" (MOHRE: Transactions Inquiry Service). You can also follow up in the MOHRE app or on MOHRE's call centre, 600590000, which its service pages list as available 24/7.

Most checks on the portal key on that same transaction number — the reference of the application submitted to MOHRE — so keep it to hand.

The most-used checks, and what each one asks for

Every form also asks for a captcha.

Everything on MOHRE's inquiry portal

The portal groups its checks into six sections (MOHRE's own English names):

• Inquiry Services: Application Status, Company Information, Register abscond, Enquiry for Job Offer, Person Modify
• E Quota Services: E Quota Status by company number, E Quota Status by transaction number
• Work Permit: Pre Approval For Work Permit Receipt, Pre Approval For Work Permit Information Status for MOI, Electronic Work Permit Information, Mission Pre Approval For Work Permit, Pending Payments, Print Electronic Work Permit, Private Teacher Work Permit (and its print), Transaction status in federal authority for identity and citizenship, Electronic Preapproval Payment, View Approved Contract
• Receipt Services: Recruitment Agency Complain inquiry, Cancel Company Approval Receipt, Bank Guarantee Refund Approval Receipt, PRO Approval Receipt, License Certificate for Private Employment Agencies, Fine Calculator, Cancellation Transaction Enquiry
• Worker Inquiry: Worker status for violation settlement, Worker Insurance, Domestic Worker Enquiry
• Other Services: Trade License Certificate Verification, Absconding Withdraw Cancellation Document, General Directorate of Residency and Foreigners Affairs Establishment Link Status (the GDRFA link), Bank Guarantee Detail

MOHRE's separate Government Inquiry Service is not for the public: MOHRE describes it as "a service that the ministry provides to the other governmental entities" (MOHRE). Employers and workers use the portal or the app.

How to check your labour contract online

Two MOHRE routes show the contract:

• On the inquiry portal, Work Permit → View Approved Contract has no form of its own: it opens MOHRE's employment offers and contracts site.
• MOHRE's employment offers and contracts site (receipts.mohre.gov.ae) has View my contract, searchable by transaction number or by Emirates ID (EIDA) number. The transaction-number search asks for the passport number, nationality and date of birth, plus a captcha. The same site covers job offers, work permits with and without a job offer, and work-permit renewals.

For what the contract and permit cost and how long they take, see the labour card guide; for what the contract must contain and how MOHRE issues it, see the MOHRE labour contract guide.

How to file and track a MOHRE labour complaint

MOHRE's service Register Labour Complaints – Private Sector Employees is open to employers and employees when one party breaches its contractual obligations:

1. Submit through MOHRE's website or app with the employee's passport number, name, date of birth and nationality; employers also enter the establishment or licence number, and the Emirates ID number is mandatory for everyone.
2. Confirm with the one-time password sent by SMS or email (not needed in the app).
3. MOHRE contacts both parties to settle amicably, with a legal adviser; if that fails, a meeting is scheduled by SMS.
4. If a second attempt at settlement fails, the complaint is referred to the competent court — or the work permit may be cancelled as the claim requires.
5. The outcome is sent by SMS.

MOHRE's Labour Market Observatory also lists a toll-free legal consultation line for labour claims, 80084, and the email ask@mohre.gov.ae — see the MOHRE glossary entry.

What MOHRE can decide, appeals, deadlines and free-zone complaints are in our MOHRE labour complaint guide.

When a status is stuck: where employers look

Before calling MOHRE about a stalled transaction, four portal checks are worth running: check Pending Payments (by company number) for unpaid fees, Company Information for the establishment file, Transaction status in federal authority for identity and citizenship for the residency leg, and General Directorate of Residency and Foreigners Affairs Establishment Link Status (by company number) for the Dubai link. For the visa side — application status and fines at GDRFA — see our GDRFA status and fine check guide. If you are paying salaries late, MOHRE also suspends new work permits five days after the due date — see the WPS guide.

Why ZETUP PRO?

We file and follow MOHRE transactions for mainland companies on a monthly retainer — work permits, contracts, renewals and cancellations — and chase a stalled status before it costs you a hire. Scandinavian transparency, published pricing. That work sits inside our ongoing PRO services.

Frequently Asked Questions

Q: How do I check my MOHRE application status? A: On MOHRE's inquiry portal (inquiry.mohre.gov.ae), choose Inquiry Services → Application Status and enter your transaction number and the captcha. You can also follow up in the MOHRE app or on 600590000, which MOHRE lists as available 24/7.

Q: What is the MOHRE enquiry service? A: MOHRE's public inquiry portal, inquiry.mohre.gov.ae, which groups status checks into six sections — Inquiry Services, E Quota Services, Work Permit, Receipt Services, Worker Inquiry and Other Services. MOHRE's separate Government Inquiry Service is only for other government entities.

Q: How can I check my work permit status online? A: Use Work Permit → Electronic Work Permit Information on the inquiry portal with the transaction number. To print the permit, Print Electronic Work Permit asks for the transaction number, person code, work permit number and date of birth.

Q: How can I check my labour contract online? A: On MOHRE's offers and contracts site, receipts.mohre.gov.ae, use View my contract and search by transaction number or Emirates ID number. The inquiry portal's View Approved Contract item opens the same site.

Q: How do I check MOHRE fines or unpaid fees? A: The portal's Fine Calculator (under Receipt Services) takes a card number, and Pending Payments (under Work Permit) lists unpaid fees by company number.

Q: How do I file a complaint with MOHRE? A: Through MOHRE's Register Labour Complaints service on its website or app. Employees enter their passport number, name, date of birth and nationality; employers add the establishment or licence number; everyone gives an Emirates ID number and confirms with a one-time password.

Q: How long does a MOHRE labour complaint take? A: MOHRE's service page states 14 working days and no fee. If the parties don't settle, the complaint is referred to the competent court.

Q: What is the MOHRE contact number? A: MOHRE's call centre is 600590000, listed as available 24/7. MOHRE's complaint service page gives 046659999 for following up a complaint, and MOHRE's observatory lists 80084 as a toll-free legal consultation line for labour claims.

Book a free PRO Health Check | Contact us